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Frequently Asked Questions

PlayTime Playground Equipment warrants it's equipments' moving parts for a period limited to two years against any defects in workmanship. We also have a limited lifetime warranty on all welds. If you have additional questions please contact us.
Yes – you can request an item be painted in any of the following colors: Lime Green, Forest Green, Red, Blue, Orange, Yellow
Anywhere in the United States. Shipments from our warehouse are generally made via an LTL carrier and the cost is dependent on the product ordered. We also have trucks on regular delivery runs across the United States.
We accept the following forms of payment: Cash, Checks, American Express, Visa, and Mastercard. We also offer financing through Marlin, and you can get pre-approved by clicking the Financing link on the bottom of our website. We also have in-house financing available if a salesman is at your location. Our in-house financing program requires 33% – 50% down. The balance is financed for 90 days which is to be paid in 3 equal, monthly installments. Any past due monthly balance that exceeds the 30 days will incur a 1.5% finance charge.
It's not tough! Nearly all of our individual pieces can be easily installed right off the truck. Most units come fully assembled, excluding structures. Your equipment will come with easy to follow assembly directions.